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Talk to Us
Question about a paper, a payment, or a download? The fastest way to reach us is WhatsApp — we reply within business hours, usually much sooner. Prefer email or a form? Those work too.
WhatsApp (fastest)
Best for: help choosing the right pack, download problems, M-Pesa payment queries, and requests for materials we haven’t listed yet. Send us a message and a real person replies.
Other ways to reach us
Email: info@eeducationgroup.com
Postal: P.O. Box 52142-00100, Nairobi, Kenya
Hours: Mon–Sat, 8:00 am – 6:00 pm EAT
Already purchased? Your downloads are always available under My Account → Downloads.
Or send us a message
Quick Answers
Before you write…
I paid but didn’t receive my download
First check your email spam/promotions folder for the order confirmation — the download links are inside. Still nothing after 10 minutes? WhatsApp us with your M-Pesa confirmation message and we’ll resend your links right away.
Can you prepare a resource you don’t currently list?
Often, yes — especially schemes of work, assessment sets, and notes for specific grades. WhatsApp us with exactly what you need and we’ll tell you what’s possible and when.
Do you offer discounts for schools buying in bulk?
Yes. If you’re a head teacher or director buying for a whole class or stream, contact us for school pricing.